Updated 8 October 2026
Refund & cancellation policy
Everything DOSL sells is digital research and access, delivered to your account the moment payment clears. Purchases are non-refundable: once a payment succeeds, it is final. The exceptions below are the ones the law requires, not a change-of-mind window.
What this covers
The only thing ever charged for is a full report: ₹99 for this report, paid once. It unlocks one project’s full report for your account and stays yours to read for good. The map, its layers, the filters and shortlists are free. A project whose filing has too little data to be worth charging for is never charged in the first place: its report is free.
Purchases are final
DOSL does not offer refunds or cancellations for a successful full report payment. Nothing renews, so there is nothing to cancel going forward: the report stays on your account. Premium passes are no longer sold; one bought before that runs to its end date, and its full reports left can still be used until then. Those purchases are final too.
If a payment goes wrong
If a payment fails but your account was still debited, the bank or payment gateway reverses it automatically, typically within 5–7 working days, with no action needed from you. If you were charged twice for the same order, we refund the duplicate charge once we confirm it. These are the only two cases money comes back.
Payment issues
Email support@dosl.in with the order and roughly when you paid, and what happened. We reply within 3 working days.
See also delivery, contact us and terms of use.